FAQs

How do I can an order on the website?

Answer: After adding items to your shopping cart, click the "Checkout" button on the cart page. You will be taken to the payment page, where you can enter your shipping and payment details.

What payment methods are accepted on the website?

Answer: We accept credit cards, including Visa, MasterCard, American Express, Google Pay, and Apple Pay.

Is it my personal information secure?

Answer: Yes, the website uses SSL protocol to encrypt personal information during the purchase process, ensuring a high level of data security.

Where are the products shipped from?

Answer: Our products are the best, and they are shipped from the best suppliers around the world, including Germany, the USA, Thailand, Tibet, China, India and more.

How long does it take for the product to reach me?

Answer: Shipping may take up to 30 days, and the product will arrive at your mailbox or the nearest pickup point.

Can I track my shipment?

Answer: Yes, every order comes with a tracking number to your gmail, so you can track the status of your shipment.

Is there a warranty on the products?

Answer: Yes, we offer a manufacturer’s warranty on the products. For more details, please see our Terms of Use.

How do I contact customer support?

Answer: You can go to the "Contact Us" page, where you can reach us via Gmail or WhatsApp.